Terms &
Conditions

Welcome to https://aicomplyr.io (the “Platform”), an AI governance and compliance management platform designed to help regulated enterprises and their external partners — including agencies, vendors, and content creators — manage the compliance risks associated with the use of artificial intelligence tools. These Terms and Conditions (the “Terms”) govern your access to and use of the Platform and all services offered through it. By accessing or using the Platform, you (“User,” “you,” or “your”) agree to be bound by these Terms, including any additional terms, policies, and guidelines referenced herein or available by hyperlink. If you do not agree to these Terms, you must not access or use the Platform.

AICOMPLYR, Inc. (referred to herein as “AICOMPLYR,” “we,” “us,” or “the Company”) is the operator of https://aicomplyr.io. These Terms apply to all users of the Platform, including Enterprise Users, Agency Users, and any individual authorized users acting on behalf of such organizations.

1. User Eligibility and Registration

The Platform is intended for use by organizations and the individuals authorized to act on their behalf. Individual users accessing the Platform on behalf of an organization represent and warrant that they have the authority to bind that organization to these Terms. All users must be at least 18 years of age. The Company reserves the right to terminate any account where it reasonably suspects that the minimum age or authorization criteria are not met.

If you register on the Platform, you agree to provide accurate, current, and complete information as prompted during the registration process, and to maintain and promptly update such information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you subscribe to any paid services through the Platform, your subscription and purchase are additionally governed by the Commercial Terms set out in Section 6 of these Terms.

2. User Conduct and Platform Use Guidelines

As a user of the Platform, you are responsible for your conduct, the content you submit, and your use of all Platform features. These rules apply to all forms of content and interactions on the Platform. You agree not to:

Use the Platform in any way that breaches any applicable local, national, or international law or regulation, including data protection laws, pharmaceutical industry regulations, healthcare privacy laws (including HIPAA), and applicable AI governance frameworks.

Attempt to gain unauthorized access to the Platform, its underlying infrastructure, or any data, systems, or databases connected to the Platform. Undermine, interfere with, or circumvent the Platform's security measures, access controls, row-level security policies, or audit trail mechanisms.

Submit, upload, or transmit any material that contains malicious code, viruses, or any other harmful programs. Engage in spamming, automated manipulation of Platform features, or any activity designed to artificially inflate compliance scores, policy approval ratings, or tool verification statuses.

Submit compliance evidence, policy documents, audit records, or AI tool information that is fabricated, falsified, or materially misleading. The integrity of the Platform's governance records is foundational to its value; any attempt to submit fraudulent compliance documentation will result in immediate account suspension, termination, and may result in legal action.

3. Enterprise Policy Management

Policy Accuracy and Responsibility. Enterprise Users are fully responsible for the accuracy, legality, and completeness of the AI governance policies they create and distribute through the Platform. The Company does not review, approve, or endorse the substantive content of any policy created by an Enterprise User.

Policy Distribution. Enterprise Users may distribute policies to their registered Agency and Vendor partners through the Platform. The Company acts solely as a technology intermediary in facilitating policy distribution and assumes no liability for the substantive requirements contained in any distributed policy.

Effective Policy Snapshots. The Platform generates tamper-evident Effective Policy Snapshots (“EPS”) that capture the state of applicable policies at a given point in time for audit and evidence purposes.

No Guarantee of Regulatory Compliance. The Platform's policy management tools are designed to support compliance workflows, but the Company makes no representation or warranty that use of these tools will ensure compliance with any specific regulatory requirement.

4. AI Tool Submission and Compliance Evidence

Accuracy of Submissions. You are fully responsible for the accuracy, completeness, and authenticity of all information submitted through the Tool Submission Features, including AI tool descriptions, vendor documentation, compliance certifications, and evidence artifacts.

Compliance Evidence Integrity. You agree not to submit fabricated, altered, or misleading compliance evidence. The submission of false compliance evidence may constitute fraud and may expose you and your organization to civil and criminal liability.

Compliance Ratings. The Platform may generate compliance ratings or scores for submitted AI tools based on the evidence provided. These ratings do not constitute a legal opinion, regulatory certification, or guarantee of compliance.

No Guarantee of Approval. Submission of an AI tool through the Platform does not guarantee that the tool will be approved for use by any Enterprise User. Approval decisions are made by Enterprise Users at their sole discretion.

5. Marketplace

Informational Purpose. The Marketplace is provided for informational purposes only. The Company does not independently audit, test, or certify the functionality, security, or regulatory compliance of any tool listed in the Marketplace.

Intermediary Role. The Company acts solely as a technology intermediary in operating the Marketplace. Any decision to procure or use an AI tool listed in the Marketplace is made solely by the user and the relevant Enterprise User.

No Endorsement. The inclusion of an AI tool in the Marketplace does not constitute an endorsement by the Company of that tool, its vendor, or its suitability for any particular use case.

6. Commercial Terms

6.1. Subscription and Fees

The Customer agrees to pay the subscription fees applicable to their selected plan as set out in the applicable Order Form or as displayed on the Platform's pricing page. Fees are due in advance on a monthly or annual basis. All fees are non-refundable except as expressly provided in these Terms or as required by applicable law.

6.2. Subscription Tiers

6.3. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Commercial Services that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”).

6.4. Termination

Either party may terminate the Commercial Services subscription upon thirty (30) days' written notice. The Company may terminate immediately upon written notice if the Customer materially breaches these Terms, becomes insolvent, or the Company is required to comply with applicable law.

Upon termination, the Customer may request an export of their data within thirty (30) days, after which the Company may delete the data in accordance with its data retention policies.

6.5. Suspension

The Company may suspend access if there is a security risk, the Customer's use violates these Terms, or continued provision would be prohibited by applicable law. The Company will use reasonable efforts to provide written notice and restore access promptly.

7. Relationship Between Parties

The Company operates solely as a technology platform provider. Enterprise Users and Agency Users are independent parties, and the Company is not a party to any compliance agreement, service agreement, or regulatory arrangement between them.

8. Intellectual Property

Company Intellectual Property. The Platform, including its software, design, architecture, algorithms, and compliance scoring methodologies, is the exclusive intellectual property of the Company.

User Content. You retain ownership of all content you submit to the Platform. By submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free license to store, process, display, and use your User Content solely for the purposes of providing the Platform's services.

Compliance Records and Audit Data. Tamper-evident compliance records, Effective Policy Snapshots, proof bundles, and audit trail data generated by the Platform may not be deleted or altered by users once generated.

Feedback. If you provide the Company with feedback, suggestions, or ideas, you grant the Company a perpetual, irrevocable, royalty-free license to use such feedback for any purpose.

9. Data Protection and Privacy

The Company processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference.

The Company acts as a data processor with respect to personal data submitted by users. Each Enterprise User and Agency User acts as the data controller with respect to such data.

Users in regulated industries are responsible for ensuring that their use of the Platform complies with all applicable data protection and privacy regulations, including GDPR and HIPAA. Users must not submit protected health information (PHI) to the Platform unless they have entered into a separate data processing agreement with the Company.

Enterprise Users who require a Data Processing Agreement (DPA) may request one at legal@aicomplyr.com.

10. Warranties and Disclaimers

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company from and against any claims arising out of your use of the Platform in violation of these Terms, your User Content, your breach of any warranty, any compliance failure, or any dispute between you and another user.

13. Reporting and Enforcement

Reports of violations may be submitted to compliance@aicomplyr.com. The Company reserves the right to implement automated and manual review mechanisms to detect and prevent violations.

14. Modifications to the Platform and Terms

The Company reserves the right to modify, update, or discontinue any feature of the Platform at any time. The Company may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Platform.

15. Applicable Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.

16. Disputes and Arbitration

16.1. Informal Resolution. The parties will first attempt in good faith to resolve any dispute informally within thirty (30) days of written notice.

16.2. Binding Arbitration. Unresolved disputes will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat of arbitration will be Wilmington, Delaware. By agreeing to arbitration, you waive the right to a trial by jury and the right to participate in a class action.

16.3. Equitable Relief. Either party may seek emergency or preliminary injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

17. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any applicable Commercial Terms, constitute the entire agreement between you and the Company.

Assignment. You may not assign your rights without the Company's prior written consent. The Company may assign its rights without restriction.

Force Majeure. Neither party will be liable for failure or delay due to causes beyond its reasonable control.